> ## Documentation Index > Fetch the complete documentation index at: https://kmerhosting.com/docs/llms.txt > Use this file to discover all available pages before exploring further. # Orders > Track order creation, payment state, expiry, and the transition from order to service. An order records one or more requested items and their billing context. Pending Orders is the main console view for an unpaid order that has not expired. ## Account-credit payment When the payment flow uses account credit, the modal checks the available balance and confirms the amount to debit. Do not close the modal while the payment state is still processing. ## State transitions 1. Cart and checkout collect the items. 2. The platform creates the order and a pending invoice where applicable. 3. Payment updates the order and invoice state. 4. Service records are created or activated. 5. Operational provisioning can continue under Pending Services.