> ## Documentation Index
> Fetch the complete documentation index at: https://kmerhosting.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Terms of service

> This page points to the official KmerHosting terms. It does not replace the legal document published on the main website.

This page points to the official KmerHosting terms. It does not replace the legal document published on the main website.

## Official document

See the official version at `https://kmerhosting.com/terms-of-service`.

## Before opening a request

Prepare:

* the account email;
* the order or invoice ID;
* the affected service;
* the date of the event;
* useful evidence without passwords or secrets.

<Warning>
  If this documentation page differs from the official legal document, the official legal document takes precedence.
</Warning>