> ## Documentation Index
> Fetch the complete documentation index at: https://kmerhosting.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Status page

> Use the public KmerHosting status page to review incidents, maintenance, and component health.

The public status page is the first place to check when multiple services fail at the same time.

<Frame caption="The status page groups public website, console, API, checkout, billing, hosting, storage, DNS, and related components.">
  <img src="https://mintcdn.com/kmerhosting-a736a8a9/qmzUGdL1AajWuhXn/images/screenshots/status-page.png?fit=max&auto=format&n=qmzUGdL1AajWuhXn&q=85&s=707c33636c9eba93e28a52e31fb1e7d1" alt="The status page groups public website, console, API, checkout, billing, hosting, storage, DNS, and related components." width="1600" height="900" data-path="images/screenshots/status-page.png" />
</Frame>

## Before opening a ticket

1. Check the affected component.
2. Review active incidents and maintenance.
3. Compare the incident start time with the local error.
4. Subscribe to updates when available.
5. Open a support request only when the issue is not covered or account-specific help is required.