Unread notifications are prioritized before read items in the customer console.
Available actions
- Open the notifications page to read the full list.
- Mark a notification as read when it has been reviewed.
- Delete a notification that is no longer needed.
- Use the unread summary in the console navigation for quick awareness.
Email preferences
Notification records in the console are separate from email-delivery preferences.
Settings control invoice, service-expiry, security-alert, and newsletter email preferences.